Privacy Policy

Who we are

Shopfront ("Shopfront", "we", "us") designs, builds, hosts, and maintains websites for local businesses. Shopfront is operated as Shopfront.design, based in the United Arab Emirates. For any privacy question, contact us at sales@shopfront.design.

Information we collect

We only collect what we need to respond to you and provide our service.

Information you give us

• When you request a preview: your name, phone number, email address, and any link to your business you choose to share.
• If you become a customer: business details, content, and images needed to build and run your website, plus billing details handled by our payment processor.
• When you contact us: the contents of your message and your contact details.

Information collected automatically

When you visit our site, our hosting provider may process basic technical data such as your IP address and browser type in server logs, for security and reliability. We do not use advertising or tracking cookies.

How we use your information

• To build and send you a preview, and to respond to your enquiry.
• To provide, maintain, and support your website if you become a customer.
• To process payments and manage your subscription.
• To communicate with you about your request, account, or our service.
• To meet our legal and accounting obligations.

Who we share it with

We do not sell your personal information. We share it only with service providers who help us operate, and only as needed — for form delivery, hosting and infrastructure, email, and payment processing. These providers act on our instructions and are bound to protect your information. We may also disclose information where required by law.

How long we keep it

We keep enquiry information for as long as needed to follow up and for a reasonable period afterward. Customer and billing records are kept for the length of the relationship and as required by law. You can ask us to delete your information at any time (see your rights below).

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to certain processing, and to withdraw consent. To exercise any of these, email sales@shopfront.design and we will respond within the time required by applicable law.

International transfers

Shopfront is operated from the United Arab Emirates, and our service providers may process data in other countries. Where required, we take steps to ensure your information remains protected when it is transferred.

Cookies

We do not use advertising or tracking cookies. If we add privacy-friendly, cookieless analytics in future, we will update this policy.

Security

We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to keep your data safe.

Children

Our service is for businesses and is not directed at children. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it last changed. Significant changes will be made clear on this page.

Contact

Questions about this policy or your information? Email sales@shopfront.design.